Returns & Refunds

Our policy for custom-made 3D printed parts.

Custom-made items

Because each print is manufactured to your specific design and settings, orders generally cannot be returned once production has started.

If something is wrong

We stand behind our quality. If your item arrives damaged, defective, or does not match the approved quote and specifications, contact us within 48 hours of delivery with photos. We will reprint or refund as appropriate.

Before you order

Please review your model, material, and quote carefully before approval. Reach out if you need help — we're happy to check your file is print-ready.