Frequently Asked Questions

Answers about files, pricing, materials, turnaround and delivery.

Which file formats do you accept?

We accept STL and 3MF files. Upload your model and our system analyzes it automatically to produce a quote.

How is the price calculated?

Pricing is based on material weight, machine time, and a setup fee, all in EGP. You see the full quote before you confirm anything.

What materials are available?

We offer a range of filaments. If you need a specific material or color, mention it in your order notes or contact us.

How long does a print take?

Turnaround depends on size, complexity and our current queue. You can track your order status from your account at any time.

Do you deliver?

Yes — we deliver across Egypt. Delivery time and cost depend on your location and are shown at checkout.

Can I get help with my design?

Absolutely. Reach out via the contact page and our team will help you get print-ready.